Before we jump on understanding the different types of services offered by a Staffing Agency which is also known as Employment Agency or Recruitment Agency or HR Agency, let's understand who they are and their responsibilities. If you want to learn about Product-based Company and Service-based Company then see the full article here - Difference between Product-based Company and Service-based Company
What is Staffing Agency?
Staffing Agency is a Company that provides Employment / Recruitment / HR Services to the companies that seek for it. Staffing Agency is a bridge between companies that need employees and job seekers. Staffing Agency provide wide range of services, from helping them find and recruit the best talent in the industry for their open positions to managing their entire hiring process. Against the services provided, they take fees as agreed with the company. On the other hand, Staffing Agency also assists the job seekers in finding and applying for job openings that match their skills and experience.
What are the responsibilities of a Staffing Agency?
Staffing Agency provides end to end staffing services to the client companies. They are different from placement or retained search services. Thus, their responsibilities are also different from others.
Below are few of the responsibilities of a Staffing Agency:
- Understand and have deep knowledge about the needs of client companies and their culture
- Analyze and understand the workforce needs and try to meet the same
- Conducting different levels of interviews and short listing the applicants accordingly
- Generate different contracts and keep an eye on the legal issues
- Detail knowledge about the potential applicants and their background history
- Conduct training if required in case of any gaps to bring the talent to the speed for performing work duties
- Taking continuous follow-ups and checking the work performance of temporary workers to make sure they deliver the expected results
List of Services Offered by Staffing Agency
Now, let's understand the different types of services offered by Staffing Agency to the client companies. It may vary from Agency to Agency and company to company as per their requirements.
- Contract Staffing Services: Contract Staffing Services provided by Staffing Agency will be for a specific period of time. It's kind of a project based work. It can be on-payroll or off-payroll job for contractors depending upon the agreement Staffing Agency and Client Company has between them.
- Permanent Staffing Services: Permanent Staffing Services are those in which Staffing Agency provides resources to the client company and take the one time fees as agreed upon with them. This job will be on payroll of the company where the resource will work as a full-time employee of the company and will enjoy the benefits provided.
- Contract-to-Hire Staffing Services: Contract-to-hire Staffing Services are combination of Contract and Permanent Staffing Services where Client Company will hire resource on a contract basis and if they like the resource's work and skills then they will convert it to full-time employment after the contract period gets over.
- Staff Augmentation Services: Staff Augmentation Services are very much similar to Contract Staffing Services because in this also resources provided by Staffing Agency will be off payroll working from client's location or Agency's place. It might be for a specific period of time where the Agency's resource will integrate in client's existing project team and will perform the duties as agreed upon. Learn more about What is Staff Augmentation? How does it work? in detail.
- Recruitment Process Outsourcing (RPO) Services: Recruitment Process Outsourcing Services popularly known as RPO services are those when a client company outsource its whole recruitment process to a Staffing Agency. In such scenarios, client will not need to set up team of internal recruiters as all the process work will be performed by Staffing Agency's recruiters. Get the detailed understanding about What is RPO and complete guide about RPO.
Staffing Agency may operate in different domains like IT, non-IT, Healthcare, Telecom, Finance, Manufacturing, etc. Terms and Condition may differ from Agency to Agency. Paperwork related to Employment Services will be handled by the client company or the Staffing Agency based on the Services they are dealing in.
Why Job Seekers should go with the Staffing Agency?
A Staffing Agency can be a great resource for job seekers. They can provide access to a variety of potential employers, access to open job postings and opportunities that would otherwise be unavailable, and they can provide a more personalized approach for finding the right job for you.
Additionally they can provide advice and assistance on resume writing and interviewing, which can help you make your job search more successful. Finally, they can provide more efficient way to search for jobs, as they can help to narrow down the list of potential employers and provide information on salaries and benefits along with career growth.
Why Companies should go with the Staffing Agency?
The Staffing Agency offers invaluable services to its clients, providing them with access to a wide range of qualified and experienced professionals as per their needs who are available to fill immediate positions.
The Staffing Agency offers personalized approach for finding the right person for the company's needs, requirements, and their commitment to customer services ensures that clients have a positive experience. All in all, the Staffing Agency provides excellent services that are well worth the cost for the client company.